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Cengage Learning - Measuring Customer Satisfaction: Hot Buttons and Other Measurement Issues
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Measuring Customer Satisfaction: Hot Buttons and Other Measurement Issues
Myers
Measuring Customer Satisfaction: Hot Buttons and Other Measurement Issues
First Edition - ISBN: 9780877572763
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Measuring Customer Satisfaction: Hot Buttons and Other Measurement Issues
First Edition
James H. Myers - Drucker School at Claremont Graduate University
ISBN-13: 9780877572763 ISBN-10: 0877572763
PAGE EXTENT: 240 pp.
RRP: AUD 52.95 (GST inc.) NZD 59.95 (GST inc.)
DATE OF PUBLICATION: 01 Jul 2000
