One Customer, Divisible: Linking Customer Insight to Loyalty and Advocacy Behavior
First Edition
Michael Lowenstein - NOP World
ISBN-13: 9780324301298 ISBN-10: 0324301294
PAGE EXTENT: 240 pp.
RRP:
AUD 47.95 (GST inc.)
NZD 54.95 (GST inc.)
DATE OF PUBLICATION: 04 Oct 2005